ERP revitalisation

Often we meet clients who have implemented a very expensive ERP system yet for whatever reasons, struggle to actually use it in their day-to-day business.

What they tell us is that despite the best of intentions at the start of the system implementation, as go-live day looms panic sets in.  Months of being “just too busy” to attend process design meetings; perform thorough data cleansing; release the correct people for training; etc., etc., means that no-one’s sure that even pushing out the go-live date will help.  Thus the metaphorical sledgehammer is brought out, and before anyone realises it they’re “live” with a system that’s full of incomplete and inaccurate data, which end users barely understand what they’re supposed to do with.  Business has to go on of course, with the old system still being used “just to get things done” - the shiny new ERP sitting alongside being updated as and when people have time (which they never have, right?).  

Compound this problem with inevitable staff turnover where the one “expert” (the lucky person who happened to pick up the most during the hurried training) leaves the company.  Their replacement is pointed to some dusty manuals on a shelf and told to train themselves, and pretty soon you’re in a downward spiral towards your ERP being completely disconnected from your business, next to useless, and seeming like a very expensive waste of money.

Consulting closely with all stakeholders in your business, mercury7 have the skills and experience to halt the slide and bring things quickly back on track.  Once implemented, new processes designed, presented and agreed with you, will move the ERP firmly into the core of your business (where it should’ve been from day one). The joined up processes and streamlined data flow will now begin to save everyone's time, and with the new visibility and control of your business you’ll soon begin to reap all those benefits you were initially promised.

With 17 years of SAP implementation and support experience under our belts we’ve seen a lot of the pitfalls companies fall into, and know we can get you on the fastest route to turning those around in order to achieve real benefits for your business.